I work at a convenience store in Texas and the law is if your under the age of 27 you must show ID for all tobacco and alcoholic beverage sales. Many people have an attitude when I ask to see there ID. Why? If you are old enough then you shouldn’t have a problem with it. I turn 32 this year and I still get carded for both. Thank goodness for that. It will be a sad day when I’m not asked for ID any more, because then I’ll know I look old or older than 27 any way. The response I get from most people is-Oh I don’t look like I’m 18? Hello people that’s not it. It’s if you look under the age of 27. I don’t understand why people give us customer service reps. such a hard time. We’re just doing our job and abiding by the law. Are these people going to pay my bills and serve my jail time if I get fired for not doing my job according to the law. I don’t think so. If people don’t like the laws in Texas then they can either contact there congressman or move to another state it’s as simple as that. People act as if what we are telling them is just something that we made up our self to give the customer a hard time. I really wish that every person who has ever given a customer service rep. an attitude about showing ID could spend just one day in our shoes doing our job and see what it’s really like. I can guarantee you all of them would think twice before getting an attitude again. I would love to here any legitimate reasons why people think they need to have an attitude when it comes to this issue. Thank you to any one who gives an answer.
11 thoughts on “Why do people have to have an attitude when I ask to see there ID for tobacco and alcoholic beverage sales?”
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Whenever I get asked if I’m 21 I just say no I’m only 19 but I party hard.
they think you are thinking they are trying to get away with purchasing alcohol underage most likely.
They just don’t want to be inconvenienced by having to actually find their ID and put it where you can see it. Good grief! They’ve got their flippin’ wallet open anyway to pay for the stuff!
Just keep telling them, “I’m just following the law. If you don’t like it, call your state rep.”
I can see if they look 27 or less but when it gets ridiculous is when they card EVERYONE. I got carded the other day and I am late 40′s with gray hair and wrinkles. I could see if they looked close to 21 bit come on. I didn’t complain though and an OBVIOUSLY 80+ year old man was behind me and got carded too! He laughed and said he has age spots over 21 and his dentures are older than that.
I laughed. Zero tolerance is idiotic!
But I understand that it is not only your job on the line but you also risk jail and or a fine if you sell to a minor.
I can relate, as a 33 year old in TX who’s getting carded less and less. People should take it as a compliment. I worked in a liquor store in California while in my early 20s and it made more than one person’s day when I asked them for ID, then again it was near a gym where a lot of attractive woman did yoga.
I think there are people who just have to be ornery. Be grateful you do not have to card everyone. The policy of the major convenience store chain here is under 30 for tobacco and ALL alcohol purchases. It has been in effect for about three years, and they still have obviously older customers come in, try to buy beer, and then argue because they don’t have their ID.
they probably think you dont trust them or think they are trying to get away with illegally purchasing drinks
i am 24 years old, the drinking age in my country is 18+
EVERY time i get asked for ID i get pi**ed off.
i have NO CRIMINAL RECORD.
i have never thrown a bottle.
i have never been sick on the pavement.
none of these things are mentioned in my passport.
none of these are mentioned on a UK drivers license.
having no ID is not an offense in this country (yet), but purchasing alcohol legally 7 years after becoming old enough and you get treated like a criminal by the clerk who looks like they are about to die of something within the next 10 minutes.
the point is , they KNOW i am old enough, they KNOW i have produced ID for them before, they KNOW i have the damn thing in my pocket. so WHY ask for it ?
ask the 12 year old behind me by all means. but they don’t i still see KIDS with alcohol in this country, if this method of asking adults for ID is so effective at stopping kids from drinking, how come they still get hold of it ?.
the law has made every responsible persons life a misery, and the worse thing is that the irresponsible’s still get away with it.
so whats the point in me showing the ID.
also let me explain why i am so unhappy with being ID’d
about 3 -4 years ago i walked into a supermarket, my objective was to buy some fruits for work, a can of deodorant as it was a hot and sweaty day, a case of beers and a bottle of wine for dinner.
i had left my id in my other coat, ( i don’t drive so no license )
Cycled, about 4 miles to the store down a busy road.
put all the before mentioned items in a basket, and waited about 10 minutes in a que
the lady serving me refused to sell me the booze, i figured, this is a joke but fair enough, i don’t have my id, ill have to go without, and felt a bit silly.
but i would get my deoderant … right ?
nope, ” I cans gif yu tphat eiffer” says the obviously wrong clerk
“beg your pardon?” i said.
“you cant have this, because your UNDERAGE!” she says, looking at me as a CRIMINAL
“surely you are joking?” i said.
“NO, its store policy i cant sell it to you” places it in the return box by her side.
why i didnt ask to see management AGAIN is beyond me. but i left, with a case of fruit
( which i could have easily turned into wine btw )
truth be told what amazes me more is that i still shop there, i refused to for a month or so, but what can you do, they have the only damn fishmongers and butchers in town.
i did return to complain, it turns out that they wont actually help you to get there staff the boot for being wrong, but suprisingly enough there is NO age restriction of areosol sprays either in store policy or brittish law unless they are full of lighter fuel. also she should have offered me a non-areosol one in its place when she refused to serve it to me.
so, long story short, if you are going to treat us as a criminal when we are not we are going to hate you, you arent the problem, but its a heck of a lot easier to shout at you than it is the store owners or state officials
To Luke you sir are a fool if you are as clean living as you claim well good for you.
Although by your rant I believe not.
If the shop or licensed premises want to keep their good record and still be able to sell alcohol it is a question that needs to be asked.
This goes for the UK and the USA too.
Is no hassle to carry some form of ID (if genuine) to prove your age.
Your attitude stinks if this is the way you carry on then your going to have a miserable live moaning like this.
I don’t
I actually say thank you after they give me back my ID.. You’re just doing your job the right way.
My only thought is that they weren’t raised right by their parents to respect the law. I think it’s a compliment myself. Every birthday that goes by, I hope someone ID’s me. Heck, I turned 37 a couple weeks ago and nobody’s ID’ed me yet, I clearly need to go to a different store.
However, I do get a little annoyed (not as ornery as your customers) when the clerk looks at the ID, then me, then the ID, then me, then the ID, then me and tries to figure out if I’m me. Since I work BOH, I’m never dressed up, so I went in and got a new drivers license showing what I look like when I get off work. That cleared up that problem.